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Southend's Children and Families Information PointSHIP Adults

South Essex Family Mediation

We help you sort out the practical and financial arrangements you need to make if you are divorcing or separating. You and your former partner will meet with a mediator,who will not take sides and will help you organise and agree on your future.

We can help separated parents, grand parents and other family members with arrangements for your children/grandchildren, financial and property matters and we can see your child separately to listen to their concerns. Our Mediators have specialist training in order to work with children so their voice is heard.

We have a Legal Aid contract which means we are able to  assess you to see if you qualify for Public Funding. If you are eligible your assessment session and mediation will be free.  If one party is eligible for mediation through Public Funding then the other party will receive their assessment and their first mediation session.  Thereafter, they will need to pay for the services.  At court the Judge will decide and you will have to abide by the decision even if you do not agree with it.  With mediation you have a say and reach an agreement together.  If you feel unable to sit in a room with each other we can still work with you and see you individually in separate rooms, we call this "shuttle mediation".  You do not have to face each other, although practically it will be much easier. The cost of mediation is signficantly lower then legal costs and far less stressful then working within the court system.

We have offices at 29 Harcourt Ave, Southend and 4 Cherrydown in Basildon. You are free to attend either premises.


Who to contact

Tracey Williams
01268 286577
01268 270479
01268 286577
Wheelchair access
Venue Facilities
Access Toilets available
Accessible Parking
Free parking
Wheelchair access

Where to go

Name of venue
South Essex Family Mediation
Venue address
29 Harcourt Avenue
Southend on Sea
Additional Notes

Opening times stated are administration office hours.  So please call between these times to book appointments.

Our mediation hours are very flexible with appointments available day, evening and Saturdays. 

Comprehensive details are available via our website

and via twitter @relatese and facebook Relate South Essex

When is it on?

Date & Time Information
Monday to Saturday - please phone for an appointment on 01268 286577.   If we are unable to take your call please leave a message and we will get back to you as soon as a member of staff returns to the office. Mediation appointments are available day, evening and Saturdays subject to availability.  However, our administration team work shorter hours between 9 and 5 Monday to Friday.

Other details

Please contact the service as costs are based on client income.
Referral required?
Referral and availability notes

Self referral and via solicitors and recommendations.

Age Range
18 plus

We are able to offer full ground floor disabled access and facilities at both offices.  Please telephone and speak to our admin team and let them know your requirements.  They will do all that they can to accomodate your wishes.

This service, organisation or event is listed for your information. With the exception of services offered directly by Southend-on-Sea Borough Council, inclusion on SHIP does not confer or imply endorsement, approval or recommendation by Southend-on-Sea Borough Council. The Council can take no responsibility for the quality, reliability or accessibility of the service, organisation or event listed. You should thoroughly check the service or event, and the organisation running it, before deciding to take part or attend.

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Journey Planner

Address: 29  Harcourt Avenue  Southend on Sea  Essex 

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