Skip to main content


Southend's Children and Families Information PointSHIP Adults
   

Welcome to Southend's Information Point. Southend-on-Sea Borough Council has provided these pages to the best of our ability, however all the content listed on this website are subject to the conditions set out below.

By using this website, you agree to accept these terms and conditions:

You agree that you will bear any and all risk of reliance on the accuracy, validity or legitimacy of such content. Under no circumstances will the Council be liable in any way to you or any third party for any content, including, but not limited to, any errors, omissions or inaccuracy in any content or any loss or damage of any kind incurred as a result of the use or reliance on any of the content posted or otherwise transmitted via this website.

You will acknowledge that the Council does not pre-screen content nor actively monitor all content, but agree that the Council shall have the right (but not the obligation) to access and remove any content on the website in its sole discretion and without notice or compensation.

You acknowledge and agree that the Council may preserve or disclose any content if it reasonably believes disclosure is required by law or in the good faith belief that such disclosure is reasonably necessary to:

  • (a) comply with its legal obligations;
  • (b) enforce these terms and conditions;
  • (c) respond to claims that any content violates the rights of third-parties; or
  • (d) protect the rights or safety of the Council, its users and the public.

You acknowledge that you are solely responsible for your interactions with other contributors to this website.

You expressly understand and agree that the use of this online resource is at your sole risk. The Council expressly disclaims all warranties of any kind, whether express or implied. No advice whether oral or written, obtained via or as a result of this online resource shall create any warranty from the Council whatsoever.

You expressly understand and agree that the Council shall not be liable for any direct, indirect, incidental, special, or consequential damages including but not limited to damages for loss of profits, goodwill or other intangible losses whether based on contract or tort or otherwise resulting from any service procured via this online resource site or any statement or conduct of any third party on this online resource site.

1) The Directory

Please note that any content posted on this website is the exclusive responsibility of the individual who posted it. You acknowledge that the Council is not responsible for, does not control, does not endorse nor does it verify the content posted to this website. Furthermore, the Council makes no guarantee regarding the reliability, accuracy, legitimacy or quality of any such content.

Should you encounter content on this site that is inappropriate or inaccurate, please visit the contact us page for directions on how to notify the Council. The Council may, at its sole discretion choose to remove and discard any such content within the website.

2) Rate and review

Please note that this is a Rate AND Review service and we will not display ratings without an accompanying review that validates your star rating. The Council may, at its sole discretion choose to remove and discard any such content within the website.

The stars represent:

5 stars = Excellent
4 stars = Very Good
3 stars = Good
2 stars = Average
1 star = Poor
0 stars = Very Poor

Rate and Reviews for the Children and Family Directory are monitored and providers will be notified by email 2 weeks prior to comments becoming viewable. For Childcare providers this should come from the Early Years or PACEY team within Southend-on-Sea Borough Council. All reviews have a ‘Comment’ feature where service providers, or public, can respond to published reviews.

The Council does not actively monitor this entire site. Should you encounter content on this site that is inappropriate or inaccurate, please visit the contact us page for directions on how to notify the Council.

You will acknowledge that the opinions expressed are those of the individual contributors and do not reflect the views of the Council. The Council is not responsible for, does not control, does not endorse nor does it verify the content posted to this website. Furthermore, the Council makes no guarantee regarding the reliability, accuracy, legitimacy or quality of any such content.

3) What's On

Please note that the posting of events in this calendar is not exclusive to the Council and that event posted by any individual or organisation of any kind other than the Council is not endorsed by the Council in any way whatsoever. The Council is not responsible for, does not control, nor does it verify the content posted by such individuals or organisations other than the Council. Furthermore, the Council makes no guarantee regarding the reliability, accuracy, legitimacy or quality of any such content.

You will acknowledge that the Council does not actively monitor the calendar, however should you encounter content on this site that is inappropriate or inaccurate, please visit the contact us page for directions on how to notify the Council. The Council may, at its sole discretion choose to remove and discard any such content within the website.