Southend's Adults Information PointSHIP Families

Information for PAs

  1. What is a Personal Assistant (PA)?

    A Personal Assistant is an employed person who gives support with everyday tasks as directed by the Employer, these could include

    • assistance with personal care
    • support with tasks at home
    • accompanying someone to a leisure activity
    • help with shopping

    The PA should provide the right assistance at the right time, ensuring that the Employer has choice and remains in control of their life.

  2. How do I become a PA?

    To become a PA you need to register on SHIP (Southend’s Health & Wellbeing Information Point) website and then create a PA profile. Remember to include all your experience, skills and attributes that demonstrate why you would be a good PA. Once you have completed your profile, you will be contacted by Vibrance to arrange an interview.

  3. Will my personal details be available to everyone?

    No personal information will be included on the register; instead all profiles will be allocated a unique reference number. The eye symbol, on the PA profile form, appears next to information that is kept private.

  4. Do I have to pay to become a member of the PA Register?

    Membership of the PA Register is completely free of charge, however you are required to pay the cost price of a new DBS Check at the time of registration. You will be required to renew the DBS check every three years. The current cost is £45.00 and this will be paid at the interview. We accept cash or PayPal.

  5. Do I need any qualifications or checks to become a PA?

    You do not need any specific qualifications to become a PA, however if you have undertaken any relevant training or qualifications it is useful to include this in your profile.  

    In order to activate your profile you will need to attend a brief interview with Vibrance (based at SAVS), bringing certificates for relevant qualifications/training and identification for a DBS Check and Right to Work Check.

  6. What happens when someone is interested in my PA Profile?

    The person will contact Vibrance to arrange an interview; this may be with one or more of the PAs on the register. Once they have made a decision, they can be supported by Vibrance to ensure that they are following relevant employment law.

  7. Who is the employer?

    The employer is the person that recruits you to support them. All recruitment responsibility lies with the employer and not with Vibrance or Southend Borough Council.

  8. What do I get paid?

    Your employer will agree with you the rate of pay, however the employer will be made aware of minimum wage requirements by Vibrance.

  9. Who pays me?

    Your employer will be responsible for paying you, however they can choose to have the support of Vibrance's payroll service, as commissioned by Southend Borough Council.

  10. How much holiday pay am I eligible to?

    The amount of holiday pay you are entitled to depends on the number of hours you work, use the holiday calculator to work out what you should expect.

  11. Will I be supported to access relevant training?

    Vibrance can provide information and advice to identify relevant training (for example moving and handling, administering medication and impairment specific training). Where there is a cost involved this would have to be agreed between the employer and the PA.