Southend's Adults Information PointSHIP Families

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  • Advocacy agencies & referrals

    An Advocate enables someone else to express their views and wishes.  An Advocate could be a friend, a relative or a representative from a neutral organisation.  You may need an Advocate if you have difficulty communicating or understanding.  For example, you can choose to use…

  • Care Act Finance

    Following the Government announcement in mid-July that the implementation of the financial parts of the Care Act will be delayed, here are some useful FAQs that should help you to understand the changes.  If after reading these you need further information, please do not hesitate…

  • Care and Support has Changed for the Better

    Care and Support has Changed for the Better! The Care Act, which came into effect in April 2015, is one of the biggest changes to Adult Social Care for over 60 years. This single modern law puts wellbeing at the heart of care and support services and focuses on…

  • Complaints advice

    If you arrange and pay for your own social care or use direct payments to do this and have problems with the care you receive, you should contact your care provider. If you are not satisfied with their response and they are registered with the…

  • Dementia

    Dementia  Memory Problems and Dementia Dementia is not a single illness but a term for various symptoms of several conditions that can affect the brain. It can happen to anyone and there is currently no cure, but some treatments may slow the progression of the…

  • Dementia Action Alliance

    What is the Southend Dementia Action Alliance? Nationally, the Dementia Action Alliance is a movement for social change made up of organisations from the public, private and charitable sectors committed to transforming the quality of life of people living with dementia in the UK and…

  • End of life care & bereavement support

    If you are suffering from, or watching a loved one going through, a terminal health condition or illness, there is support available to help end life with dignity.  Whether you need specialist nursing services to help someone remain at home for their last days, or…

  • Groups for disabled people

    There are a range of groups working for disabled people in the area.  These include social groups and sports groups. Groups for disabled people are groups which are often run for the benefit of, and not always with, disabled people themselves in control of what…

  • Health & social care advice

    For health and social care advice please click on a beach hut on the homepage of SHIP or the links on the right. SHIP has lots of information about local health and social care services inlcluding charities, support groups and national organisations. For a social care…

  • How to Request a Social Care Assessment

    Adult Social Care Services are for people aged over 18 who need help and support. We aim to keep you as independent as possible, and to improve your quality of life. We will speak to you and, with your permission, contact the people who support…