Southend's Adults Information PointSHIP Families

Care and Support has Changed for the Better

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Care and Support has Changed for the Better!

The Care Act, which came into effect in April 2015, is one of the biggest changes to Adult Social Care for over 60 years. This single modern law puts wellbeing at the heart of care and support services and focuses on prevention and independence.

Under the Act, Carers have the same rights as those they care for and are entitled to their own Carers Assessment. A national minimum eligibility threshold has been introduced, as well as the Deferred Payment Scheme, already in use in Southend, which prevents people having to sell their home in their lifetime in order to pay for their care costs.

The Act introduces a duty to provide information, advice and guidance to those who may need care and support in the future, as well as people already using a service. People will continue to be informed about services available in their local area, enabling them to make informed choices about their future.

The Act requires local authorities, health services, and other organisations to work in partnership.  They must become more integrated to help prevent, delay or reduce the need for social care, whilst promoting independence and wellbeing. Local authorities have been given new duties and responsibilities, and their existing responsibilities are being extended.

Information will continue to be released over the coming months which will explain the changes to care and support, the importance of the Care Act, and how it may benefit you and those you care for.

To speak to the Council and find out how you might benefit from the changes, please call: 01702 215008

You can find out more at or on the Care Act Finance page.