Southend's Adults Information PointSHIP Families

What is a Personal Assistant?

This is an image

A Personal Assistant is someone who is employed to enable you to live your life as you want to, as far as possible.  They may provide personal care, such as help with washing, dressing, and cooking.  They may provide support to enable you to get out of the house, meet up with friends, go to work or generally play an active part in the life of the community.  They may provide help with reading mail, undertaking financial transactions, shopping, or other activity which supports your independence.

Within reason, you are in control of what your PA does whilst they're working with you, and they are there to provide you with the help you want, when you need it.  If they cook for you, you should decide what you eat.  If they help you to get dressed, you should decide what you wear.  If they complete a form for you, you should decide what is written on that form.

Personal Assistants (PA's) can be provided by an agency, be employed directly by you (the service user), or be self-employed.  Different systems work for different people in different circumstances.  Even where a PA is employed by another organisation, you should have an agreement with the organisation which employs them at the start, agreeing what they are going to do whilst they are working with you.

Paying for Care

Direct Payments

How to Request a Social Care Assessment



For more information on what to expect from employing a PA, please click here.